A(n)_____ Software Automates and Integrates the Functions of Sales,marketing,and Service

question 60

Multiple Choice

A(n) _____ software automates and integrates the functions of sales,marketing,and service in an organization.

• A)decision support system
• B)customer relationship management
• C)search engine optimization
• D)executive resource planning

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Definitions:

Performance Assessment

The process of evaluating the efficiency, effectiveness, and productivity of an employee or a team.

Past Performance

Historical record of an individual's or organization's achievements, behaviors, and contributions.

Standards

Established criteria or benchmarks that define the expected or acceptable level of quality or achievement in a specific area.

Job Rotation

A human resources strategy involving the periodic shifting of an employee among various jobs or tasks to enhance skills and motivation.