Quake Inc,A Software Giant,outsources Its Customer Relationship Management Amenity to Zeins

question 31

Multiple Choice

Quake Inc.,a software giant,outsources its customer relationship management amenity to Zeins Inc.The contract between the two firms requires Zeins Inc.to exclusively use tools supplied by Quake Inc.and also makes Zeins responsible for the maintenance of the tools.Identify the type of service in the above scenario.

• A)Platform as a service
• B)Vertical integration
• C)Infrastructure as a service
• D)Horizontal integration

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Definitions:

Dizzy Spells

Dizzy spells are episodes of dizziness or lightheadedness that can result from a variety of causes, including dehydration, low blood pressure, or inner ear disorders.

Racing Heart

An increase in heart rate that is often perceived as heartbeats that are faster than normal.

Posttraumatic Stress Disorder

A psychiatric disorder that may occur in people who have experienced or witnessed a traumatic event such as a natural disaster, a serious accident, a terrorist act, war/combat, rape, or other violent personal assault.

Natural Disaster

An event such as a flood, earthquake, or hurricane that causes significant damage or loss of life, resulting from natural processes of the Earth.