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Discuss the Diffusion of Innovation theory.What is the difference between an innovator and a laggard?
Bad News
Bad news pertains to information or updates that are negative, disappointing, or undesirable to the recipient.
Negative News
Negative news involves information that is unwelcome or disappointing, and must be communicated with sensitivity to minimize adverse reactions.
Positive Note
A term used to describe ending a communication or situation on an optimistic or hopeful manner.
Neutral Statement
A statement or expression that does not convey any bias, preference, or controversy.
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