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Ms Hernandez Is Concerned About Brian, a Student in Her

question 56

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Ms. Hernandez is concerned about Brian, a student in her high school chemistry class who rarely interacts with other students. Ms. Hernandez decides to smile at Brian on those occasions when she happens to notice him talking with another student. Yet after three weeks she sees little change in his behavior. Based on this information, which one of the following is definitely wrong with Ms. Hernandez's approach?


Definitions:

Customers

Individuals or entities that purchase goods or services from another entity, often seen as the final recipient in a supply chain.

Suppliers

Businesses or individuals that provide goods or services to another entity as part of a supply chain.

Metrics Development

The process of identifying, creating, and implementing measures that accurately assess the performance and efficiency of various business operations.

EBIT

Earnings Before Interest and Taxes, a measure of a company's profitability that excludes interest and income tax expenses.

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