How Does Uber Ensure High Driver Quality

question 32

Essay

How does Uber ensure high driver quality?

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Definitions:

Structural Holes

refer to gaps between nodes in social networks, where the absence of direct ties between two parts of a network can create opportunities for information brokerage.

Organizational Divides

Structural, cultural, or communicational barriers within an organization that hinder collaboration and efficiency across departments or teams.

Functional Gaps

Refers to discrepancies between the current capabilities of an organization and the capabilities needed to achieve its objectives.

Clique Networks

Subgroups within larger social or organizational networks characterized by tight-knit and often exclusive relationships.