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In the 1990s, Most Organizations Failed to Achieve Fundamental Business

question 40

True/False

In the 1990s, most organizations failed to achieve fundamental business process improvements because they attended a BPR seminar and then made mistakes in the implementation.


Definitions:

Public Administrators

Professionals who manage public agencies, set and implement policies, and provide services in government and non-profit sectors.

Nation

A large body of people united by common descent, history, culture, or language, inhabiting a particular country or territory.

Performance Measurement

The process of assessing progress towards achieving predetermined goals, typically involves quantitatively and qualitatively evaluating the efficiency and effectiveness of action.

Process Reengineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, service, and speed.

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