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__________ means "no surprises"-just clear communication of fee structures, terms, restrictions, and deadlines to customers.
Categorize
involves the process of classifying or organizing items, people, or concepts into groups based on shared characteristics or criteria.
Colorblind Racism
An ideology that denies racial discrimination, assuming equality despite clear racial disparities.
Racism
The perception and treatment of a racial or ethnic group, or member of that group, as intellectually, socially, and culturally inferior to one’s own group.
Cultural Stereotypes
Broadly held beliefs about the characteristics, attributes, and behaviors of members of certain groups based on culture.
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