With Business Communications Based on the "Conversation" Communication Model, Information

question 76

True/False

With business communications based on the "conversation" communication model, information flows one way, from sender to receivers.

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Definitions:

Responsiveness

An individual’s capacity to be sensitive to the communication of others, be seen as a good listener, and to make others comfortable in communicating.

Assertiveness

An individual’s capacity to make requests, actively disagree, express positive and negative personal feelings, and stand up for himself or herself without attacking another.

Amiable

A social style characterized by high responsiveness and low assertiveness. People with this style are considered relationship specialists; they enjoy working in supportive and helpful roles.

Effectiveness

The degree to which something is successful in producing a desired result or outcome.