Reading and Responding to Customer Posts on the Company Facebook

question 63

True/False

Reading and responding to customer posts on the company Facebook page is an example of business communications based on the "conversation" model.

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Definitions:

Slave Trade

The buying, transporting, and selling of human beings as slaves, specifically the transatlantic slave trade which forcibly brought Africans to the Americas from the 16th to the 19th centuries.

West Indies

A region in the Caribbean Sea consisting of numerous islands that were crucial during the colonial period for their agricultural production, especially sugar.

Indentured Servants

Individuals who agreed to work for a certain period in exchange for transportation to the New World, living expenses, and sometimes land at the end of their service, a common practice in the American colonies.

Pennsylvania Colony

The Pennsylvania Colony was one of the original thirteen colonies in North America, founded in 1681 by William Penn as a haven for persecuted Quakers and others seeking religious freedom.