When Problems Inevitably Occur

question 15

True/False

When problems inevitably occur
e.g., a network crash), trained staff are needed to restore the network promptly or to switch to a backup system to minimize disruption during the restoration.

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Definitions:

Superordinate Goals

Objectives shared among individuals or groups that necessitate cooperation, often used to resolve conflicts.

Self-managed Teams

Teams in which members together assume the roles of planning, executing, and evaluating their own work.

Shared Mental Models

Knowledge structures held by members of a team that enable them to form accurate explanations and expectations for the task, and, in turn, coordinate their actions and strategies.

Cross-functional Teams

Groups made up of individuals from diverse specialties or sectors, collaborating to achieve a shared objective.