The Company 1-800-Contacts Transformed and Disrupted the Way People Buy

question 56

Multiple Choice

The company 1-800-Contacts transformed and disrupted the way people buy contact lenses. Call center managers and sales representatives require real-time information about product availability, sales person performance, customer satisfaction, and so on. To accomplish this, the company IT department created ______________ reporting tools to deliver information to managers and sales reps. quickly.

• A) Mobile
• B) Statistical
• C) Decision Support
• D) Dashboard

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Definitions:

Owner

An individual or entity that holds the legal right or title to something, such as a business or property.

Going Concern Assumption

An accounting principle that assumes a company will continue to operate and remain solvent for the foreseeable future, affecting its financial reporting.

Operating Indefinitely

A business condition where it is expected that the company will continue its operations without a foreseeable end.

Future Benefits

Expected economic advantages gained from current investments, actions, or decisions.