Which of the Following Is Not One of the Attributes

question 14

Multiple Choice

Which of the following is not one of the attributes of an IT operation discussed in your textbook that gives a company competitive advantage?

• A) Agility - ability to respond quickly.
• B) Cutting Edge - only uses the latest, most advanced technology.
• C) Responsiveness - ability to scale IT capacity up or down as needed.
• D) Flexibility - ability to quickly integrate new functions or reconfigure software and apps.

---

Definitions:

Receiving Calls

The act or process of accepting incoming telephone calls, often in a business context for customer service.

Time-Driven

A method or model that assigns resource costs based on the actual time units consumed by an activity or process.

Activity-Based Costing

A costing method that assigns overhead and indirect costs to related products and services based on their use of resources.

Preparing Deliveries

The process involved in getting goods ready to be dispatched to the customer, including packing and labeling.