Which of the Following Is the First Step to Be

question 60

Multiple Choice

Which of the following is the first step to be taken when drafting your claim message?

• A) Create a positive-friendly but firm goodwill statement.
• B) Directly present the claim.
• C) Identify the situation and lead into the problem.
• D) Seek immediate corrective action.
• E) Present an elaborate account of the facts to permit a favorable decision.

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Definitions:

Federal Government

The national level of government, which has powers over matters that transcend individual states, territories, or provinces, as established by a constitution.

Democratic System

A form of government where power is vested in the hands of the people, either directly or through elected representatives, and where free and fair elections are conducted.

Interest Groups

Organizations or groups of people who advocate for their shared interests and try to influence public policy.

Influence Public Policy

The process by which individuals, groups, or organizations attempt to affect the development, enactment, and implementation of governmental policies.