Which of the Following Is True of Writing Negative Announcements

question 51

Multiple Choice

Which of the following is true of writing negative announcements that maintain goodwill?

• A) As your reader is likely to be disappointed, you must write your announcement in the direct order.
• B) You should begin your message positively despite the risk of misleading your readers.
• C) You should not attempt to help solve the problem that the negative news may have created for your reader.
• D) You should end your announcement with a well-written apology.
• E) When making a negative announcement, your first step should be to determine your overall strategy.

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Definitions:

Foreign Currency

Money or other forms of financial assets denominated in the currency of a country that is not the domestic country of the holder.

National Saving

The total amount of savings in a country, which is comprised of both private savings by households and the savings of the government, representing the difference between a nation’s income and consumption.

Open Economy

An economy that allows for trading and financial transactions with other countries.

Investment

Refers to the purchase of goods that are not consumed today but are used in the future to create wealth, such as purchasing machinery for a factory.