Which of the Following Is Most Appropriate When Denying Credit

question 54

Multiple Choice

Which of the following is most appropriate when denying credit to a customer?

• A) Because your credit score is 550 (700 is required), a credit payment is not an option; however, you may pay with cash.
• B) A good credit score is important if you don't want to pay with cash.
• C) Because of your bad credit rating, you will not be allowed to pay by credit.
• D) We are denying your request to pay by credit.
• E) You must pay with cash, as it is against company policy to give credit to people with a poor credit rating.

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Definitions:

"Old-Fashioned" Leadership

A style of leadership characterized by traditional approaches, such as top-down decision-making and autocratic management practices.

Leadership as a Responsibility

The concept that leadership involves not just authority and decision-making but also accountability, ethical conduct, and a commitment to acting in the best interests of the group or organization.

Directive Behaviours

Actions of a leader that provide clear instructions, expectations, and guidance to their subordinates.

Assertive

Characterized by confident and forceful behavior, enabling individuals to express their thoughts, beliefs, and feelings in an honest and direct manner.