Which of the Following Should Be Used to Close an Adjustment

question 40

Multiple Choice

Which of the following should be used to close an adjustment refusal message?

• A) An appropriate, positive comment
• B) An apology restating your inability to grant the adjustment
• C) A reference to the facts related to the problem
• D) A brief account of the reader's mistakes
• E) A statement claiming no one is at fault

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Definitions:

Scope

The extent or range of view, reach, application, effectiveness, or influence of an object, discussion, or analysis.

Range

The difference between the highest and lowest values in a set of numbers, indicating the spread or dispersion.

Theory

A system of ideas intended to explain something, based on general principles independent of the thing to be explained, often tested and grounded in evidence.

Interventions

Actions or processes intervening in a particular situation, often aimed at helping improve or alleviate a problem.