When Composing Good-News and Neutral Messages, One May _____

question 46

Multiple Choice

When composing good-news and neutral messages, one may _____.

• A) use the indirect approach
• B) use the we-viewpoint instead of the you-viewpoint
• C) begin the message with a brief orienting clause
• D) avoid listing details or arranging them by paragraphs
• E) write the message in a roundabout manner

---

Definitions:

Safety Needs

In Maslow's hierarchy of needs, these are the requirements for personal security, financial stability, health, and safety against accidents and harm.

Systems/Contingency Organization

An approach to management that suggests organizations are best managed when structures are adapted to external conditions and specific situations.

Virtual Organization

A network of remotely collaborating individuals or groups not bound by traditional physical office space, often relying on digital communication.

Communication

The act of conveying meanings from one entity or group to another through the use of mutually understood signs, symbols, and semiotic rules.