Which of the Following Is an Ideal Opening for a Direct

question 39

Multiple Choice

Which of the following is an ideal opening for a direct claim?

• A) Unfortunately, you shipped only three laptops instead of the five we ordered.
• B) Please adjust invoice 3459 to show that we ordered six office chairs, not seven.
• C) Imagine our disappointment when we received our order and discovered three broken glasses.
• D) On November 1, our team met and decided it was time to upgrade the phones for our field representatives.
• E) You shipped us three iPads that didn't work, and you shipped them later than you promised.

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Definitions:

Malleus

A small bone in the middle ear that transmits sound vibrations from the eardrum to the incus.

Utricle

A small sac-like structure in the inner ear that is part of the vestibular system, helping to sense gravity and linear acceleration.

Saccule

A small, fluid-filled cavity or sac within the vestibular system of the inner ear, playing a key role in balance and orientation.

Vestibule

An entrance hall or other open area in a building used by the public, especially a hotel or theater.