Examlex
List at least five techniques that enhance courtesy in business messages.
Physical Gestures
Non-verbal communication involving bodily movements or signals that convey messages or express emotions without using words.
Facial Expressions
Are a form of non-verbal communication that convey emotions, reactions, and attitudes through movements of the face.
Social Conventions
Social Conventions are shared, established, and expected norms and behaviors within a society or group.
High-Context Culture
A culture in which communication is largely implicit, meaning is derived from context, social hierarchy, and relationships rather than explicit words.
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