Communication with an External Audience Should Be Undertaken with Careful

question 43

Multiple Choice

Communication with an external audience should be undertaken with careful attention to both content and tone because _____.

• A) front-line employees now have a higher level of decision-making power
• B) new media are increasing the need for employees with social intelligence
• C) external audiences tend to have low literacy
• D) such messages can be regarded as public-relations messages, conveying a certain image of the company
• E) communicating with external audiences is far more important than communicating with internal audiences

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Definitions:

Anopheles Mosquito

A genus of mosquitoes that serves as the primary vector for malaria in humans by transmitting the Plasmodium parasite.

Parasitic Disease

An illness caused by infections with parasitic organisms such as protozoa, worms, or insects.

Vector

An organism, typically an insect or arthropod, that transmits a disease or parasite from one animal or plant to another.

Malaria

A life-threatening disease caused by parasites that are transmitted to people through the bites of infected female Anopheles mosquitoes.