Refer to the Information Provided in Table 7

question 134

Multiple Choice

Refer to the information provided in Table 7.5 below to answer the questions that follow.
Table 7.5
-Refer to Table 7.5. If 2014 is the base year, the inflation rate between 2014 and 2015 is

• A) 3.9%.
• B) 6.1%.
• C) 7.4%.
• D) 10.2%.

Outline the process for organizing direct claim messages.

Understand why direct order is preferred for good-news and neutral messages.

Recognize the various types and purposes of internal operational messages.

Be able to draft messages that adjust to policy changes effectively.