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Gina Is a Dean at Polydor College, a School with Almost

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Gina is a dean at Polydor College, a school with almost 6,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things.

Among the problems Gina needs to deal with are complaints from students that the Physics Department has only one faculty member who is a woman and one who is a member of a minority group. Gina has been meeting with the department chair to address this problem.

Gina recognizes that students and parents pay a lot of money to attend the university, so when large and small problems arise Gina wants them dealt with effectively. She has installed a 24-hour "Hassle Line" with highly trained people to answer questions and solve problems. She hopes to have her Hassle Line employees function within a customer responsive culture

-Gina's Hassle Line fields a call in which a work-study student is complaining that he is being discriminated against because he is a transgender person.What should Gina do?


Definitions:

Tax Rate

The percentage at which an individual or corporation is taxed, which can vary based on income levels, jurisdictions, and specific types of taxes.

Consolidated Income Statement

A financial document that summarizes the combined income, expenses, and profits of a parent company and its subsidiaries over a specific period.

Non-Controlling Interest

A financial interest in a subsidiary that is not owned by the parent company, reflecting a minority stake's share of the earnings and assets.

Sales Revenue

The income earned from selling goods or services.

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