What Does the Story of 3M Employee Art Fry Inventing

question 17

Multiple Choice

What does the story of 3M employee Art Fry inventing the Post-it® note to make church hymns communicate to 3M employees?

• A) Church is important.
• B) Creativity is important.
• C) Workers need to take a day off.
• D) Workers never stop working.

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Definitions:

Independent Judgments

Decisions or opinions formed without influence from others, based on personal assessment.

Customer Satisfaction

A measure of how products or services meet or surpass the customer's expectations.

Advocacy

The act of speaking, writing, or acting in support of a cause, policy, or group of people, often aimed at influencing public-policy and resource allocation decisions.

Social Bonds

Connections among individuals or groups that foster trust, cooperation, and community, often based on shared values, interests, or experiences.