Which of the Following Is a Key Element of Total

question 131

Multiple Choice

Which of the following is a key element of total quality management (TQM) ?

• A)responding to customer needs
• B)responding to employee needs
• C)anticipating moves of competitors
• D)anticipating employee needs

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Definitions:

Thoracic Lymph Duct

The largest lymphatic vessel in the human body, running along the chest area and responsible for transporting lymph and its immune-related contents back into the bloodstream.

Lymphedema

A condition of localized fluid retention and tissue swelling caused by a compromised lymphatic system.

Moist Crackles

A type of abnormal lung sound heard through a stethoscope, characterized by a wet or bubbling sound indicative of fluid in the airways.

Expiratory Wheezes

High-pitched sounds produced during exhalation, often indicating narrowed airways in the lungs.