Why Should an Employee Be Less Than Pleased When Her

question 85

Multiple Choice

Why should an employee be less than pleased when her employer provides her with a "free" smart phone?

• A) The phone and phone plan may be free, but the employee may need to pay the monthly taxes and fees.
• B) The phone often implicitly requires the employee to be available on a round-the-clock basis.
• C) The phone and phone plan may be free, but the employee may need to pay for upgrades and extra data.
• D) The phone often implicitly requires the employee to participate on a social media site.

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Definitions:

Mass Customization

A strategy that allows consumers to personalize specific aspects of a product while still producing it in large volumes, combining the benefits of mass production with individual customization.

Online Shopping

The act of purchasing products or services over the Internet, allowing consumers to buy goods from the comfort of their own homes.

Value Cocreation

A business strategy that emphasizes the collaboration between companies and customers to produce mutual value.

Production Processes

The methods and sequences of operations used by manufacturers to produce goods, involving material selection, fabrication, and assembly.