According to Herzberg, Which Kind of Characteristics Are Most Closely

question 45

Multiple Choice

According to Herzberg, which kind of characteristics are most closely associated with job dissatisfaction?

• A) intrinsic things that come from within themselves
• B) extrinsic things that come from the outside
• C) lack of advancement
• D) the goals of the job

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Definitions:

Customer Value

The perception of worth that a product or service has in the mind of the consumer, often influencing their buying decisions.

Internal Accounting Systems

The set of procedures and records that a company's management uses for financial planning, analysis, and decision making within the company.

Dysfunctional Results

Outcomes of processes or activities that negatively affect the goals or functioning of an organization.

External Failure Cost

Costs incurred when a defective product or service is discovered after delivery to the customer, including returns, repairs, and lost sales.