Covert Resistance to a New IS from Employees May Take

question 69

Multiple Choice

Covert resistance to a new IS from employees may take the form of __________.

• A)sabotaging the new system by entering data incorrectly
• B)continuing to do their jobs using their old methods
• C)complaining about the new system for extended time
• D)All of the above

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Definitions:

Attachment Theory

A development of the psychoanalytic approach by John Bowlby. According to this view, children form attachments with their parents that become the child’s internalized model for all subsequent relationships. Difficulties in such attachments form the basis for later problems.

Schema

A structured framework or plan outlining the organization of concepts, often used in psychology to describe how information is grouped and interpreted.

Cognitive-behavioural

A therapeutic approach that addresses dysfunctional emotions, behaviors, and cognitions through a goal-oriented, systematic procedure.

Schemata

Cognitive structures that represent knowledge and beliefs about objects, people, and situations, guiding processes such as perception and memory.