Business Service Management Is an Approach for Linking __________ or Metrics

question 57

Multiple Choice

Business service management is an approach for linking __________ or metrics of IT to business goals to determine the impact on the business.

• A)key performance indicators (KPIs)
• B)critical success factors (CSFs)
• C)scorecards
• D)financials

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Definitions:

Meso Compound

A type of stereochemical isomer with multiple stereocenters that is superimposable on its mirror image, making it achiral despite containing chiral centers.

Diastereomers

Isomers that have a different spatial orientation of atoms but are not mirror reflections of each other.

Meso Form

A stereoisomer with multiple stereocenters that is superimposable on its mirror image, thus being optically inactive.

Stereochemical Detail

Refers to the three-dimensional aspects of molecule structures, including how atom connectivity impacts chemical reactivity and physical properties.