__________ Is Used in Planning Situations That Involve Much Uncertainty

question 13

Multiple Choice

__________ is used in planning situations that involve much uncertainty, like that of IT in general and e-commerce in particular.

• A) Key performance indicators KPIs)
• B) Scenario planning
• C) Critical success factors CSFs)
• D) Balanced scorecard

---

Definitions:

Eusocial Animals

Animals that live in complex, cooperative groups in which not all individuals reproduce, including many insects like bees and ants.

Commercial Ship Traffic

The movements of commercial vessels in waterways, crucial for global trade but also a concern for environmental and safety factors.

Right Whales

A group of baleen whales with three species known for their stocky shape and large heads.

September 11

A significant date in American history marking the 2001 terrorist attacks on the World Trade Center and the Pentagon.