American Express Developed Tools That Improved Compliance with Procurement Rules

question 21

Multiple Choice

American Express developed tools that improved compliance with procurement rules on indirect purchases,or MRO supplies.One of the major performance improvements was the __________.

• A)increase in spot buying
• B)elimination of maverick buying
• C)reduction in billing errors
• D)increase in purchases from local vendors

Learn about cognitive schemas and their role in person perception.

Understand the mental processes involved in making judgments and drawing conclusions about others.

Understand the concept of implicit and explicit cognition and how they influence perceptions and judgments.

Identify and explain various psychological theories and biases, such as implicit personality theory, stereotype threat, and attributional biases including the fundamental attribution error, hindsight bias, and "blaming the victim."

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Definitions:

Preoperational

A stage in Jean Piaget's theory of cognitive development where children from ages 2 to 7 engage in symbolic play and struggle with logic and taking the perspective of others.

Nonstage Theories

Cognitive development theories that argue against the idea of distinct, universal stages of cognitive growth, suggesting instead that development is a more continuous and fluid process.

Gradual Acquisition

The slow and steady process of learning or obtaining knowledge or skills over time.

Memory Capacity

The amount of information that can be held in memory, encompassing short-term, long-term, and working memory capacities.