Which of the Following Is Not a Characteristic of Order

question 35

Multiple Choice

Which of the following is not a characteristic of order fulfillment in B2C e-commerce?

• A)It is very difficult to accomplish order fulfillment both effectively and efficiently since a company may need to ship small packages to many customers quickly.
• B)Order fulfillment processes are basically the same regardless of the type and size of the products and the vendor.
• C)Because of difficulties in B2C supply chains,companies outsource deliveries and sometimes also the packaging.
• D)Order fulfillment includes not only providing customers with what they ordered and doing it on time,but also providing all related customer service.

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Definitions:

Assignable Variation

Changes within a process stemming from particular causes, instead of occurring randomly.

Pooled Standard Deviation

A statistical measure used to estimate the standard deviation of two or more samples by combining variances in a weighted average.

Assignable Cause Variation

Variability in a process that can be traced to a specific reason or cause, often indicating issues that need correction.

Process Distribution

The distribution of outcomes or results from a specific process, indicating variability within the process.