Which Is Not a Characteristic of CRM

question 8

Multiple Choice

Which is not a characteristic of CRM?

• A)CRM is an enterprisewide effort to acquire and retain profitable customers.
• B)An objective of CRM is to retain all customers through excellent and personalized customer service and perks.
• C)CRM focuses on building long-term,sustainable customer relationships for the purpose of increasing the company's profitability.
• D)CRM is basically a simple idea,which is to treat different customers differently according to the current or potential value to the company.

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Definitions:

Control String

A string in programming used to format or control the output of variables, often seen in functions for printing or displaying data.

Function

A named section of a program designed to perform a specific task, which can take inputs, process them, and return an output.

Scanf()

A function in C programming language used to read formatted input from the console or standard input device.

Field Width Specifiers

Symbols or codes used in formatted output operations to define the minimum number of characters to be written in a field.