How Has Web 2

question 67

Multiple Choice

How has Web 2.0 affected people's attitudes toward the way they want businesses to interact with them?

• A)Customers expect businesses to use Web 2.0 capabilities to satisfy their needs.
• B)Customers have lower expectations for a company's character,ethical behavior,and privacy protection.
• C)Customers' attitudes have not changed because they've seen little change in the past after the use of other technologies.
• D)Customers are not aware of Web 2.0 potential and,therefore,have no attitude about it.

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Definitions:

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