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Which of the five graphs correctly shows the potential energy of a spring as a function of its elongation x?
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Characteristics of a product or service that can be easily assessed prior to purchase, such as color, style, or price.
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Characteristics or features of a product or service that contribute to the customer's direct interaction and overall experience.
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Attributes of a product or service that cannot be easily assessed by consumers before or after purchase, often leading to reliance on brand trust or quality signals.
Quality
The degree to which a product or service meets or exceeds customer expectations in terms of reliability, durability, and performance.
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