_____ Is Essential in Building Long-Term Relationships Between Businesses and Consumers

question 13

Multiple Choice

_____ is essential in building long-term relationships between businesses and consumers.

• A)Profit
• B)Governance
• C)Trust
• D)Knowledge
• E)A code of ethics

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Definitions:

Employee Innovation

The process by which employees contribute new ideas, processes, or improvements to their organization.

Organic Structures

Organizational structures characterized by flatness, low specialization, low formalization, and decentralization.

Mechanistic Structures

Organizational structures characterized by tallness, specialization, centralization, and formalization.

Process Innovation

The implementation of new or significantly improved production or delivery methods, enhancing efficiency and productivity.