The "Second Shift," Which Refers to the Double Burden Borne

question 4

Multiple Choice

The "second shift," which refers to the double burden borne by many women-work outside the home followed by child care and housework-was the subject of analysis by

• A) Letty Cottin Pogrebin.
• B) Heidi Hartmann.
• C) Susan Shaw.
• D) Arlie Hochschild.

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Definitions:

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service.

Free Consulting

Offering professional advice without charge, often as a way to introduce services or gain trust.

Indirect Method

A technique that subtly conveys messages or arrives at conclusions, often used in communication or financial statements.

Goodwill Messages

Written or spoken communications intended to foster positive relations, show appreciation, or build good will between individuals or organizations.