Examlex
Which statement is false?
Service Performance Behaviours
Actions undertaken by employees in customer-oriented service roles that contribute to the delivery and quality of service.
Servant Leadership
is a leadership philosophy that emphasizes the importance of serving others and prioritizing the needs of employees and the community over personal gain or power.
Leader Behaviour
Actions and conduct by a leader that influence the motivation, environment, and performance of a team.
Ethical Lapses
Instances of poor judgment or failure to follow ethical guidelines, leading to actions that are morally questionable or wrong.
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