_____ Means Identifying Who Is Best at Something in an Industry

question 26

Multiple Choice

_____ means identifying who is best at something in an industry and then duplicating the technique for creating excellence,perhaps even improving it in the process.

• A)Retention
• B)Benchmarking
• C)Ballooning
• D)Variation

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Definitions:

MCPBA

M-chloroperoxybenzoic acid, a compound used as an oxidizing agent in organic synthesis to introduce oxygen into organic molecules.

Dichloromethane

A chemical compound with the formula CH2Cl2, widely used as an organic solvent due to its volatility and ability to dissolve a wide range of organic compounds.

Reagents

Substances or compounds added to a system to cause a chemical reaction or to see if a reaction occurs.

Transformation

A broad term referring to the process of changing the state, form, or structure of something.