Which of the Following Data/tools That Inhabit the Experience Data

question 7

Multiple Choice

Which of the following data/tools that inhabit the experience data ecosystem provides purely diagnostic data and no tracking data?

• A) customer experience measurement systems
• B) user testing
• C) web analytics
• D) voice-of-the-customer programs

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Definitions:

Activity Rate

An overhead rate in activity-based costing. Each activity cost pool has its own activity rate which is used to assign overhead to products and services.

Purchasing Department

A division within an organization responsible for acquiring goods, services, and materials necessary for its operations.

Number of Orders Processed

The total quantity of orders that have been completed and shipped to customers within a given time period.

Batch-level Activity

Operations that are performed on groups of units within the production process rather than individually.