Which of the Following Statements About Active Listening Is FALSE

question 74

Multiple Choice

Which of the following statements about active listening is FALSE?

• A) Active listening is "involved listening with a purpose."
• B) Active listening and empathic listening are exactly the same thing.
• C) Active listening is characterized by movement, change, and responsiveness on the part of the listener.
• D) Active listening implies feedback to the speaker.

---

Definitions:

Work Planning

The process of setting goals, defining strategies, and outlining tasks and schedules to achieve workplace objectives.

Evaluating Duties

The process of assessing and analyzing job responsibilities to ensure they align with organizational goals and employee capabilities.

Job Enlargement

Increasing the variety of tasks assigned to a job to reduce monotony and improve employee satisfaction and performance.

Task Variety

The degree to which a job involves different activities and skills to complete the work, helping to keep employees motivated and engaged.