When You Paraphrase the Speaker's Message and Intent, Ask Questions

question 13

Multiple Choice

When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are

• A) encountering a barrier to listening.
• B) checking your understanding or perception of the speaker.
• C) engaging in listening for enjoyment.
• D) employing nonverbal listening behaviors.

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Definitions:

Important Call

A critical or significant telephone conversation with a stakeholder that can have a substantial impact on business operations or outcomes.

FOB Destination

The point at which the seller pays all shipping costs and title passes on delivery.

Shipping Costs

The expenses associated with transporting goods from the seller to the buyer's location.

Title of Goods

The legal right to own, use, or sell a particular item of property, such as merchandise held for sale.