A _____________ Is a Contract Between a CSP and a Customer

question 18

Short Answer

A _____________ is a contract between a CSP and a customer that describes what services are being provided and at what level.​

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Definitions:

Communication Research

The study of how people use messages to generate meanings within and across various contexts, channels, and media.

Metric

A quantitative measure for a concept or activity—for example, the impact factor in scholarly publishing as a measure of influence.

Anomalous Data

Data points or observations that deviate significantly from the rest of the dataset, potentially indicating errors or novel findings.

Anticipated by the Researcher

Refers to outcomes, findings, or events that the researcher expects to occur or observe during the course of their study based on theoretical or empirical grounds.