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Explain What a Service Level Agreement Is

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Explain what a service level agreement is.


Definitions:

Basic Service

A fundamental level of service provided by businesses, encompassing essential features or functions without additional amenities or high-end benefits.

Routing Guides

Documents issued by shippers to their suppliers and transport providers, specifying carrier selection, shipping, and receiving processes to ensure efficient and cost-effective transportation.

Transportation Costs

The expenses associated with moving goods from one location to another, including shipping fees, fuel charges, and labor.

Bill of Lading

A legal document between a shipper and a carrier detailing the type, quantity, and destination of the goods being transported.

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