The Rate of Theft Is High in a Department Store

question 25

Multiple Choice

The rate of theft is high in a department store and a clerk has been warned that it must stop or the clerk could lose his job.The boss has also told the clerk that Mexican Americans are likely to shoplift and are probably responsible for most of the thefts in the store.So the clerk follows Mexican Americans around the store.This behavior is best explained by:

• A) The clerk's own prejudice
• B) The role expectation of the boss
• C) The personality issues of the clerk
• D) Lack of intergroup contact

---

Definitions:

Gross Cost

Gross Cost refers to the total expense incurred before any deductions, such as discounts or rebates, providing a raw figure of the financial outlay for a purchase or project.

Commission

A fee paid for provided services, typically a percentage of the transaction value, often used in sales, brokerage, and real estate transactions.

Principals

Refers to the original sum of money borrowed in a loan, or put into an investment.

Gross Cost

Gross cost refers to the total cost of a product or service before any deductions, such as discounts or rebates, are applied.