________ Technology Is Commonplace in the Industry and Provides Little

question 70

Multiple Choice

________ technology is commonplace in the industry and provides little competitive advantage.

• A) Base
• B) Emerging
• C) Key
• D) Large batch
• E) Pacing

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Definitions:

Listener

In communication, the party receiving and interpreting the message from the sender.

Active Listening

The practice of fully concentrating on what is being said, understanding the message, responding appropriately, and remembering the information later.

Back-channeling

Verbal and non-verbal signals given by a listener to indicate engagement and understanding in a conversation.

Sensing Words

Words that evoke the use of the senses (sight, sound, touch, taste, smell) to create vivid descriptions or experiences in communication.