Carla Met Her Manager to Discuss an Issue She Was

question 33

Multiple Choice

Carla met her manager to discuss an issue she was facing in the office. During the meeting, her manager's phone was constantly ringing. This made it difficult for Carla to explain her problem clearly. Her manager, distracted by the ringing phone, could not grasp the significance of the problem and sent Carla back with half-hearted promises to take appropriate action. In this scenario, the ringing telephone represents

• A) a cue.
• B) noise.
• C) a filter.
• D) a communication channel.
• E) media richness.

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Definitions:

Coffee Import Business

The business activity of bringing coffee from foreign countries into one's own country for sale and distribution.

Indoor Management Rule

A legal principle allowing outsiders dealing with a company to assume that internal company rules have been properly followed.

Corporate Agents

Individuals or entities authorized to act on behalf of a corporation, making decisions and entering into agreements.

Corporate Officers

Individuals appointed to manage the daily operations of a corporation, such as CEOs, CFOs, and COOs, who have specific legal responsibilities.