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Managers Need to Excel at Reading Interactions and Adjusting Their

question 2

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Managers need to excel at reading interactions and adjusting their communication styles and perceptions to the people with whom they interact.

Comprehend the concept and purpose of decision-making leave and positive discipline in the workplace.
Identify the role of counseling and Employee Assistance Programs (EAPs) in rehabilitating troubled employees.
Recognize the importance of confronting troubled employees with evidence and providing them a fair chance to respond.
Understand the significance of supervisors being calm and objective when administering discipline.

Definitions:

Trait Characteristics

The enduring components of personality which can be represented as attitudes, behaviors, or dispositions.

General Presentation

The overall manner in which a person or subject is introduced or displayed to others.

Temporary Expression

A short-term display or manifestation of feelings, thoughts, or behaviors.

Personality Characteristic

A feature or quality that forms an individual's distinctive character, often influencing behavior and attitudes.

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