In the Context of Total Quality Management, Which of the Following

question 7

Multiple Choice

In the context of total quality management, which of the following is one of W. Edwards Deming's "14 points" of quality?

• A) Strive for short-term improvement rather than long-term profit.
• B) Ensure compliance by inducing fear among those who deviate from process.
• C) Allow autonomy and spontaneity.
• D) Use numerical quotas regularly.
• E) Rely on mass inspection to ensure quality.

Learn methods for evaluating and making ethical decisions in business.

Recognize the importance of corporate culture in fostering ethical behavior.

Understand the concept of conflict of interest and its implications in business decisions.

Understand the role of challenging goals and personal control in promoting positive well-being in work experiences.

---

Definitions:

Finished Goods

Products that have completed the manufacturing process but have not yet been sold to customers.