List the Actions and Attitudes That Reflect Excellent Customer Service

question 58

Essay

List the actions and attitudes that reflect excellent customer service. Illustrate each from your own experiences as either a customer or a service provider.

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Definitions:

Quick Response

A strategy aimed at reducing lead times within the production and distribution systems to improve service levels and reduce costs.

Raw Material

Basic substances or components that are processed or transformed into finished goods through manufacturing or production.

Utilizes Capacity

Utilizes Capacity refers to the extent to which an organization or system employs its available resources, such as manpower, equipment, or space, effectively.

Low-Cost Leadership

A business strategy where a company offers products or services at the lowest possible price, aiming to capture market share based on price competitiveness.