Total Quality Includes All of the Following Except

question 119

Multiple Choice

Total quality includes all of the following except

• A) preventing defects before they occur.
• B) achieving zero defects in manufacturing.
• C) designing products for quality.
• D) solving defect issues after they occur.
• E) unattractiveness of the product.

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Definitions:

Alienated

Feeling estranged or isolated from a group or activity to which one should belong or in which one should be involved.

Peer Influence

The impact that people of similar age or status have on an individual's behavior, attitudes, or beliefs.

Parental Influence

The effect parents have on their child's development, behaviors, and character through their actions, teachings, and relationship.

Erik Erikson

A psychoanalyst known for his theory on the psychosocial development of humans, which maps out eight stages of personality and psychological development across the lifespan.